fbpx

Terms & Conditions

OWLERTON

[Terms & Conditions]

Table of Contents

Stadium Ground Rules

  • Stadium management reserves the right to refuse entry to the Stadium.
  • The company shall take no responsibility for –
    Loss of personal property
    Damage to personal property
    Theft of personal property
  • No person under the age of 18 will be permitted to bet or gamble within the Stadium premises at any time (in accordance with the gambling act 2005).
  • In the event of an abandoned meeting retain your racecard. If owing to a mechanical breakdown, adverse weather conditions or if the decision is made to abandon the meeting before the fourth race has been completed, the night’s racecard shall constitute a re-admission voucher, on production of which, free admission will be allowed at any of the next five meetings (but not a free current racecard).
  • The following articles will not be allowed to be brought into the Stadium –
    Alcohol
    Weapons
    Dangerous substances or materials
    Illegal substances
    Food and drink
    Any Person(s) found in possession will be refused entry.
    Random searches will be carried out; any person(s) found in possession of the above articles will be removed from the Stadium.
  • The following are arrest-able offences and may result in prosecution
    Track invasion
    Verbal / physical assault
    Theft or damage to stadium property
  • Children are permitted to the Stadium providing that they are supervised at all times by the parent(s) or guardians(s). The Stadium reserves the right to refuse entry or remove any persons not adhering to the above.
  • The Stadium supports individual rights to certified assistance and support Dogs
  • Obstruction of the yellow hatched areas is strictly forbidden at all times.
  • General public must comply with all instructions issued by –
    Stewards
    Security
    Stadium Safety Officer
  • Smoking and non-smoking areas are provided.
  • CCTV cameras operate around the Stadium.
  • No goods of any type including literature to be offered free or for sale without permission from Stadium Management.
  • The recording of racing is strictly forbidden.
  • Flash photography within the stands is forbidden whilst greyhounds are on parade or racing.
  • The company reserves the right to eject any person(s) not complying with the above rules 1-16.

ENTRY TO THE STADIUM SHALL CONSITUTE ACCEPTANCE OF THE ABOVE AGREEMENTS (1-17)

All bookings

  • Owlerton stadium reserve the right to amend the Terms and Conditions at any time without prior notice.
  • Owlerton Stadium reserve the right to amend or cancel a promotion at any time.
  • All bookings are subject to availability
  • In case of dispute, the manager’s decision is final.
  • Stadium ground rules apply.
  • If an offer is made available after a package has been purchased, the original booking will apply and no discount or reconciliation will be made available

Email: enquiries@owlertonstadium.co.uk
Telephone: 0114 234 3074
Sheffield Sports Stadium, trading as Owlerton Stadium is a member of the A & S Leisure Group

Telephone Bookings

  • A non refundable deposit of £10 per person is required for all Restaurant & VIP Box bookings.
  • For Friday and Saturday bookings, the balance payment must be paid (based on the final numbers) at least 14 days prior to your attendance.
  • For Sunday restaurant bookings, the remaining balance is due on the day of the event.
  • Sunday Trio bookings to be paid in full at time of booking.
  • All Six Pack and Six Pack + bookings to be paid in full at time of booking.
  • If the booking is for a date within the next 14 days, full payment is due at the time of the booking (excluding Sunday restaurant bookings).

* Please note: Calls are recorded for training and monitoring purposes.

Online Bookings

  • For the packages (excluding Sunday restaurant) that are available to book on-line, full payment must be taken at time of booking.
  • Sunday restaurant bookings require a non refundable deposit of £10 per person, the balance is to be paid on the day of the event.

Cancellation Policies

All Packages – please read carefully.

  • Your booking may be cancelled without notice if you do not make the full payment on the dates due (prior to the 14 days before your visit).
  • Some of our packages (especially those on the website) have different cancellation policies and are non-refundable. If there are stated additional terms and conditions associated with a package they will take precedence over the related terms shown here.
  • Bookings are non-refundable.
  • Bookings can only be transferable once if made at least 48 hours before event.

If we need to cancel

Although very rare, there can be instances, usually for the safety of the greyhounds that we have to cancel a meeting due to extreme weather or mechanical breakdown.

Extreme Weather: 
The meeting is cancelled before your party has set off. You will have the choice of either a full refund or moving your event to an alternate date.

Racing is cancelled BEFORE race FOUR: 
We will endeavour, where possible, to provide live racing via the TV screens from an alternative venue so that you can still enjoy an evening’s racing along with all of the elements of the package that you have booked.  Our tote system will be able to take bets in the usual way and your evening will continue.

As you will have missed out on the live racing here at the stadium, your party will receive a voucher, to return on an identical package (to be used within 6 months, exclusions will apply), entitling each of your group to a 50% discount.

Racing is cancelled BEFORE race EIGHT: 
We will endeavour, where possible, to provide live racing via the TV screens from an alternative venue so that you can still enjoy an evening’s racing along with all of the elements of the package that you have booked.  Our tote system will be able to take bets in the usual way and your evening will continue.

As you will have missed out on some of the live racing here at the stadium, your party will receive a voucher, to return on an identical package (to be used within 6 months, exclusions will apply), entitling each of your group to a 25% discount.

Meeting is cancelled AFTER race EIGHT:
Again, we will endeavour, where possible, to provide live racing via the TV screens from an alternative venue so that you can still enjoy an evening’s racing.  Our tote system will be able to take bets in the usual way and your evening will continue.

Your party will receive a GENERAL ADMISSION voucher to visit us on another occasion.

Any situation not covered by this policy will be at the discretion of management and will be assessed on an individual circumstance basis.

Pricing Policy

  • Prices are valid for the periods shown. If a validity period is not indicated, please use this as a guide price only.
  • Prices often vary by month and different prices always apply for the Christmas period.
  • While prices and packages are accurate at the time of publication, information is subject to change without prior notice.
  • Please confirm your requirements with our reservations team before you book.
  • If you make a late booking i.e. for a race night within the next 14 days, different payment terms will apply and these will be confirmed on booking.
  • Menus are shown for guidance and are subject to change and dish availability. Certain dishes may attract a supplement charge and this is shown on the menus.
  • Certain packages include drinks vouchers, which can only be exchanged for our current house beer (bottled or draught) and house wines. Inclusive alcoholic drinks can be exchanged for their equivalent sized soft drink.

Payment Methods

  • Cheques should be made payable to Sheffield Sports Stadium Ltd and must be received at least 14 days prior to the evening.
  • When sending a cheque, please ensure that you include your name, address, the date, location of the booking and your booking reference.
  • Full payments are non-refundable. Bookings can only be transferable once if made at least 48 hours before event.
  • We accept all major credit and debit cards.
  • We may require additional security checks to validate credit card payments, which include, but are not limited to, postcode & surname matching and CVV verification.
  • If you supply us with additional personal details for this purpose, these details are handled in accordance with our privacy policy.
  • Any drinks consumed must be settled on the evening prior to departure.

Children Pricing (and restriction policies)

  • Children are allowed in the Stadium, but must be accompanied by an appropriate adult at all times.
  • We offer reductions in the restaurant (excluding December) for Children 11 and under.
  • General Age Restrictions (see proof of age).
  • Packages which include either tote betting or alcohol are only available to customers who are over 18 years of age (“Adults Only”).

Proof of age

We may ask anyone who is (or appears to be) under 25 to prove their age when:

  • Entering the stadium on an Adults Only package.
  • When purchasing an alcoholic drink.
  • When placing a tote bet.
  • Purchasing any other age-restricted package or product.
  • If we are not satisfied that you are 18 or over, service will be refused and (for Adults Only packages) you will not be permitted to enter the stadium and no refunds will be given.
  • Children are allowed in the Stadium, but must be accompanied by an adult at all times.

Our commitment to the less bodied

We will adhere at all times to the Disability Discrimination Act and if you have any special or specific requirements please give us a call and let our booking staff know.

Friday & Saturday Restaurant Bookings

  • There is a £2 booking fee.
  • A non-refundable deposit of £10 per person is required when making the booking.
  • Payment balance and menu options must be provided 2 weeks prior to your visit.
  • 3 course meal applies to Friday and Saturday bookings only.
  • Some main courses are available on Sundays only
  • Majority of our tables are in multiples of 4’s and 6’s.

Sunday Restaurant Bookings

  • A non-refundable deposit of £10 per person is required when making the booking.
  • The remaining balance is due on the day of the event.
  • Two course includes starter and main.
  • Free dessert only if the pre-order form is completed.
  • Pre-order required 24 hours before the event in order to qualify for the free dessert.
  • Desserts available to purchase on the day.
  • Majority of our tables are in multiples of 4’s and 6’s.

VIP Box Bookings 

  • There is a £2 booking fee.
  • A non-refundable deposit of £10 per person is required when making the booking.
  • Payment balance and menu options must be provided 2 weeks prior to your visit.
  • Available Fridays and Saturdays only.
  • Minimum of 15 people per box.
  • We require your pre-order details 2 weeks in advance of your visit otherwise your order will default to the traditional option as per the traditional menu.
  • Any drinks taken out of the mini bar are to be paid for in addition on the night.
  • Smoking and drinking on the balconies is strictly prohibited.

Six Pack Bookings

There will be a designated area given upon collection of tickets. We reserve the right to change the area at any time.

  • There is a £2 booking fee.
  • Payment in full required at time of booking.
  • Available Fridays and Saturdays only.
  • Must be pre-booked.
  • Minimum of 2 people.
  • Vegetarian option available upon request.
  • Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.
  • 1x £2 win bet.
  • 1x Jackpot bet.
  • You may be asked for ID.

Six Pack + Bookings

  • There is a £2 booking fee.
  • Payment in full required at time of booking.
  • Available Fridays and Saturdays only.
  • Must be pre-booked.
  • Minimum of 4 people.
  • Vegetarian option available upon request.
  • Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.
  • 1x £2 win bet.
  • 1x Jackpot bet.
  • You may be asked for ID.
  • Guaranteed seating, however if your guaranteed seating is not claimed within 2 hours of the gates opening it will be forfeited and no longer reserved. 

Sunday Trio Bookings

  • Payment in full required at time of booking.
  • Available Sundays only.
  • Must be pre-booked.
  • Vegetarian option available upon request.
  • Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.

Eat for free on your birthday

  • Valid on restaurant, 6 pack, 6 pack +, Sunday Trio and VIP Box bookings.
  • Only valid when booking for a minimum of 4 adults on restaurant, 6 pack, 6 pack +, Sunday Trio bookings, and a minimum of 15 people on VIP Box bookings.
  • Must call to book.
  • Must show proof of age / month of birthday on collection of tickets.
  • Only valid during the month of persons birthday (Excludes December. December birthday offer can be used in January or November).
  • One birthday offer per booking.

Party Package – 10% Voucher

  • Discount voucher available valid for 6 months from date of issue.
  • Strictly 1 discount voucher per booking.
  • Voucher cannot be used in conjunction with any other promotion or offer.
  • The voucher has no cash redemption value.

NHS & Emergency Services – 10% Discount

  • Strictly one 10% discount per booking.
  • Must show proof of employment / NHS card on collection of tickets.
  • Cannot be used in conjunction with any other promotion or offer.
  • Cannot be used in December.
  • Owlerton Stadium reserve the right to change the Terms and Conditions or discontinue the discount voucher at any time.

VIP tickets

The below refers to VIP tickets, Fundracer VIP tickets and Charity VIP tickets.

  • One ticket per person per night.
  • Ticket must be completed in full to be valid.
  • No under 18 may use this ticket.
  • No under 18 may attempt to purchase alcohol with the free drinks voucher.
  • No persons over 18 are permitted to purchase alcohol on behalf of someone under the age of 18.
  • Only valid Friday or Saturday evenings, or Sunday afternoons.
  • Not valid in December.
  • Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.
  • The Stadium reserves the right to refuse admission and or the redemption of drink if the Management suspect the offer is either being abused, used not in accordance with its intention or the person redeeming the voucher has done so already during the race meeting.

Duo Tickets

  • One ticket per person per night.
  • Ticket must be completed in full to be valid.
  • No under 18 may use this ticket.
  • Only valid Friday or Saturday evenings, or Sunday afternoons within the month listed on ticket.
  • The Stadium reserves the right to refuse admission if the Management suspect the offer is either being abused, used not in accordance with its intention or the person redeeming the voucher has done so already during the race meeting.

Prosecco Draw

  • All entrants must be over the age of 18 years to enter the competition.
  • All entrants will be entered into the draw upon full completion of the entry form.
  • Only one entry per person – only fully completed detail forms will be entitled to be entered into the prize draw.
  • One winner will be selected from all valid entries in a random draw after 9pm on Fridays & Saturdays, and after 4.30pm on Sundays.
  • All entry forms must be completed prior to the draw on the night.
  • Automatic entry to win a meal for four will be made upon completion and submission of the entry form.
  • The winner of the meal for four will be contacted via email or telephone within 7 days of the draw.
  • The winner must acknowledge the Stadiums attempts to make contact within 14 days otherwise the prize will be forfeited.
  • No meal for 4 draw will be redeemable in December.
  • No cash alternative to the prize will be available.
  • In case of dispute the manager’s decision is final.
  • The Stadium reserves the right to withdraw the competition at any time.

Business Entry Form 

  • All entrants must be over the age of 18 years to enter the competition
  • Automatic entry to win a night out for the company, draw at the end of every month
  • All entrants will be entered into the draw upon full completion of entry form
  • The winning company will be contacted via email within 7 days of the draw
  • Prize is only redeemable on Fridays or Sundays
  • Prize is not redeemable during November or December
  • The winner must acknowledge the stadiums attempts to make contact within 14 days otherwise the prize will be forfeited.
  • No cash alternative to the prize will be available
  • In case of dispute the managers, decision is final
  • The stadium reserves the right to withdraw the competition at any time

Race Sponsorship

  • Sponsorship must be paid for at least 14 days prior to the evening.
  • A minimum of 14 days’ notice is required for all race sponsorship bookings.
  • If 14 days or more notice is received the sponsorship can be moved to another date (within 3 months subject to availability) or can be refunded.
  • No Refund or transfer can be offered within 14 days of the meeting.

Kids Eat Free Offer

  • Offer available in the Restaurant, Six Pack & Trio packages, all individual package T’s & C’s apply
  • Offer only available on selected dates.
  • Offer only applies to children 12 and under.
  • Offer only available on the children’s menu in the Restaurant which includes a starter, main course and dessert. Any sides or extras would be payable in addition.
  • Offer applies to one children’s meal for free for every full paying adult.
  • Payment balance and menu options for the Restaurant must be provided 14 days prior to your visit.
  • Free child place on Six Pack is the Kids Pack which includes admission, Chicken & Chips plus a soft drink.
  • Free child place on Sunday Trio is a choice of Roast Beef sandwich with chips or roast potatoes or chicken strips & chips plus a soft drink
  • Not in conjunction with any other promotion or offer.
  • Majority of our tables in the Restaurant are in multiples of 4’s and 6’s

12 Days of Christmas Giveaway Terms and Conditions

This promotion is only valid for Owlerton Stadium.

Participation in this promotion is available to anyone over the age of 18.

Entrants must like, share and tag on the relevant competition post.

Facebook competition winner draw to take place the following day of each competition and the winner will be announced on the original competition post.

One ticket will be drawn at random.

If a prize is not claimed, a re-draw will take place.

No alternative prize will be offered. 

Day 1                  

1st December – 6 x VIP Tickets

2nd December Winner announced

Valid any Friday Saturday or Sunday from January 2025 to November 2025

One ticket per person per night.

Ticket must be completed in full to be valid.

No under 18 may use this ticket.

No under 18 may attempt to purchase alcohol with the free drinks voucher.

No persons over 18 are permitted to purchase alcohol on behalf of someone under the age of 18.

Only valid Friday or Saturday evenings, or Sunday afternoons.

Not valid in December.

Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.

The Stadium reserves the right to refuse admission and or the redemption of drink if the Management suspect the offer is either being abused, used not in accordance with its intention or the person redeeming the voucher has done so already during the race meeting.

Day 2                  

 3rd December – 10 x Sunday Trio Tickets

4th December Winner announced

Valid any Sunday in January or February 2025

Must call to book by quoting the reference number on the voucher

Must be pre-booked.

Vegetarian option available upon request.

Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink

Valid any Sunday in January or February 2025

Must call to book by quoting the reference number on the voucher        

Day 3                  

5th December – 6 x Six Pack tickets

6th December Winner announced  

Valid any Friday or Saturday in January or February 2025

Must call to book by quoting the reference number on the voucher

Must be pre-booked.

Minimum of 2 people.

Vegetarian option available upon request.

Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.

1x £2 win bet.

1x Jackpot bet.

Day 4  

7th December – £20 Gift Voucher to use on your next visit

8th December Winner announced  

Valid any Friday Saturday or Sunday in January or February 2025
Voucher can be used against a booking or Tote or Drink Vouchers

Must call to book by quoting the reference number on the voucher

Day 5                  

9th December – Meal for 4 at The OEC Blues Brothers 31/01/25

10th December Winner announced 

Only Valid Friday 31st January 2025

Must call the OEC to book by quoting the reference number on the voucher

Day 6                  

11th December – Meal for 4 at Owlerton Stadium

12th December Winner announced  

Valid any Friday Saturday or Sunday in January or February 2025

Must call to book by quoting the reference number on the voucher

Menu options must be provided 2 weeks prior to your visit..

Some main courses are available on Sundays only

Majority of our tables are in multiples of 4’s and 6’s.

Day 7                  

13th December – 10 x Six Pack tickets.

14th December Winner announced.  

Valid any Friday or Saturday in January or February 2025.

Must call to book by quoting the reference number on the voucher.

Must be pre-booked.

Minimum of 2 people.

Vegetarian option available upon request.

Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.

1x £2 win bet.

1x Jackpot bet.

Day 8                  

15th December – Meal for 4 at Napoleons Casino Sheffield.

16th December Winner announced.  

Valid on any night in January 2025.

Must call Napoleons Casino to book by quoting the reference number on the voucher.

Napoleons Dine in Style

Drink

  • Pint of Carling, Worthington’s or Aspalls Cyder, 125ml Fairway Sauvignon Blanc, Chenin Blanc, Shiraz or Rose, mainline spirit and mixer (excluding Red Bull) or any non-alcoholic beverage.
  • Mainline spirits: Smirnoff Vodka, Gordons Gins, Bells Whisky, Jack Daniels, Bacardi or Lambs Navy Rum.
  • Drink voucher only valid in issuing Napoleons Casino.
  • Original voucher must be presented, copies not acceptable.
  • No cash alternative given.
  • Valid any Friday in January 2025
  • Must call to book by quoting the reference number on the voucher
  • In case of dispute, the Manager’s decision is final.
  • Napoleons Casino reserves the right to cancel the promotion at any time.

3 Course Meal

  • Choice of 3 courses from the current dinner menu (subject to availability).
  • Excludes supplements and sides.

£5 Bet

  • £5 promotional slots/electronic roulette voucher.
  • Voucher must be played through (staked for the value of the voucher).
  • Promotional voucher only valid in issuing Napoleons Casino.
  • Original voucher must be presented, copies not acceptable.
  • No cash alternative or change given.
  • In case of dispute, the Manager’s decision is final.
  • Napoleons Casino reserves the right to cancel the promotion at any time.
  • This promotion is not available on special dinner or event nights or when the Christmas menu is being served.

Day 9                  

17th December – £20 Gift Voucher to use on your next visit.

18th December Winner announced.

Valid any Friday Saturday or Sunday in January or February 2025.
Voucher can be used against a booking or Tote or Drink Vouchers.

Must call to book quoting the reference number on the voucher.

Day 10                               

19th December – 10 x Six Pack tickets.

20th December Winner announced.  

Valid any Friday or Saturday in January or February 2025.

Must call to book quoting the reference number on the voucher.

Must be pre-booked.

Minimum of 2 people.

Vegetarian option available upon request.

Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.

1x £2 win bet.

1x Jackpot bet.

Day 11                               

21st December – Meal for 6 at Owlerton Plus 12 Drink vouchers.

22nd December Winner announced.  

Valid any Friday, Saturday, or Sunday in January or February 2025.

Must call to book quoting the reference number on the voucher.

Menu options must be provided 2 weeks prior to your visit.

Some main courses are available on Sundays only.

Majority of our tables are in multiples of 4’s and 6’s.

Choose from a bottle of Coors Light, Pint of Stones, 125ml measure of house wine (Fairway Shiraz, Fairway Sauvignon Blanc or Fairway Rosé) or soft drink.

Valid any Friday, Saturday or Sunday in January or February 2025.

Must call to book by quoting the reference number on the voucher.

Day 12               

23rd December – Meal for 2 at Owlerton with a Bottle of Wine PLUS one night’s stay at Hampton by Hilton, Sheffield.

Meal and Stay Valid any Friday Saturday or Sunday in January or February 2025.

Must call Owlerton Stadium to book the meal by quoting the reference number on the voucher.

Must call Hampton by Hilton to book the room by quoting the reference number on the voucher.

Owlerton Stadium reserves the right to cancel this promotion at any time.

Owlerton Stadium reserves the right to amend the terms and conditions at any time.

Owlerton Stadium reserves the right to change or amend the rules and prizes at any time.

In the event of a dispute, the management decision is final.

Sunday trio

BOOK BELOW

SGW 2023 - Owlerton Stadium